DISCLAIMERS, PERFORMANCE LIABILITY, AND INDEMNITY AGREEMENTAGREEMENT TO OUR LEGAL TERMS

Last Updated: August 2025

This Disclaimers, Performance Liability, and Indemnity Agreement (“Agreement”) sets forth the terms and conditions applicable to all clients (“Client,” “you,” or “your”) engaging with Golden Hour Co. Digital Agency, LLC (“Golden Hour Co.,” “we,” “our,” or “us”) for any and all services, including but not limited to The Golden Growth Intensive and agency retainer services (collectively, the “Services”). By purchasing, engaging, or participating in the Services, you agree to be bound by the terms contained herein.

EARNINGS DISCLAIMER

Golden Hour Co. provides strategic consulting, creative, marketing, and public relations services designed to offer education, planning, and execution strategies. We make no representations, warranties, or guarantees—express or implied—regarding the achievement of any particular results, earnings, revenue, market share, or other measurable business outcomes.

Your success is dependent upon numerous factors beyond our control, including but not limited to:

• Your ability to implement recommendations effectively;

• The time, effort, and resources you allocate;

• Your operational capacity and team capabilities;

• Your advertising and marketing budget;

• The competitiveness of your industry;

• Market demand and economic conditions;

• Your skills, experience, and business acumen.

Any testimonials, case studies, or examples provided in our marketing, sales materials, or consultations are for illustrative purposes only and should not be relied upon as a promise, warranty, or guarantee of results. Past performance of any client does not guarantee similar future outcomes. You may elect not to implement our recommendations, in which case you should expect no results.

BY ENGAGING WITH GOLDEN HOUR CO., YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR BUSINESS DECISIONS, ACTIONS, AND RESULTS. GOLDEN HOUR CO. SHALL NOT BE HELD LIABLE FOR YOUR SUCCESS OR FAILURE, AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND THAT OUR SERVICES WILL PRODUCE ANY PARTICULAR RESULT OR OUTCOME FOR YOU.

All sales of The Golden Growth Intensive and agency retainer services are final. No refunds will be issued under any circumstances.

PERFORMANCE LIABILITY

The parties acknowledge that the Internet is neither owned nor controlled by any single entity, and therefore Golden Hour Co. cannot guarantee the results or performance that may be obtained from the Services. While Golden Hour Co. will act in good faith and use commercially reasonable efforts to deliver high-quality digital strategy, creative services, public relations, and marketing plans, we do not warrant that:

(a) the Services will meet your specific requirements;

(b) the operation of any deliverables will be uninterrupted or error-free; or

(c) the strategies will generate a specific quantity or quality of leads, sales, or engagement.

The entire risk as to the quality and performance of the Services and deliverables rests solely with the Client.

In no event shall Golden Hour Co. be liable to the Client or to any third party for any damages, including but not limited to lost profits, lost savings, lost opportunities, or other incidental, consequential, or special damages, even if Golden Hour Co. has been advised of the possibility of such damages.

INDEMNITY

The Client shall indemnify, defend, and hold harmless Golden Hour Co. Digital Agency, LLC, its owners, principals, officers, employees, agents, and contractors from and against any and all claims, demands, suits, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:

(a) the Client’s use of the Services or deliverables;

(b) the Client’s failure to implement or properly execute any recommendations;

(c) any representations or warranties made by the Client to its own customers or third parties regarding the Services;

(d) any act or omission of the Client, its employees, contractors, or agents in connection with this Agreement.

The Client hereby irrevocably waives any and all claims, known or unknown, that it may have against Golden Hour Co. and its representatives arising from or related to the Services provided under this Agreement.

ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the Client and Golden Hour Co. regarding the disclaimers, performance liability, and indemnity terms applicable to all Services. No oral or written statements outside of this Agreement shall be binding unless expressly incorporated herein.

By purchasing, enrolling in, or otherwise engaging with any Golden Hour Co. Services, the Client affirms that they have read, understood, and agree to be bound by the terms of this Agreement.